Developer

Connect Jira with Glow

Jira is where engineering and product teams track the work. Connect it to Glow to fire workflows on new issues or status changes, and to create or update tickets automatically from bug reports, support escalations or code activity happening elsewhere in your stack.

Connect Jira

What you can do

Triggers

  • New issueFires when a new issue is created in a project.
  • Issue status changedFires when an issue moves to a new status column.
  • New commentFires when a comment is added to an issue.
  • Issue assignedFires when an issue is assigned to a user.

Actions

  • Create issueCreate a new issue with a summary, type and assignee.
  • Update issueChange fields or status on an existing issue.
  • Add commentPost a comment to an existing issue.
  • Transition issueMove an issue to a different workflow status.

Use cases

Bug report to ticket

A conversation tagged bug in Intercom automatically creates a Jira issue in the right project with the customer’s message attached.

Ship it, tell everyone

When an issue moves to Done, a summary posts to #eng-updates in Slack and the matching task is checked off in Notion.

PR merged, ticket closed

Merging a linked pull request in GitHub automatically transitions the matching Jira issue to Done.

How it works

1

Connect your account

Authorize Glow to access your Jira account in a couple of clicks — no API keys or webhooks to configure by hand.

2

Pick a trigger or action

Choose one of Jira's triggers to start a workflow, or drop in one of its actions as a step further down the chain.

3

Map the data

Wire fields from Jira into the rest of your workflow — Glow handles the formatting so every step downstream gets what it expects.

4

Turn it on

Publish the workflow and Glow runs it automatically from then on, every time the trigger fires.